Low revenue ($40K/month) despite strong market potential
Poor Google rating (3.9★) affecting customer acquisition
Low EBITDA margin (8%) limiting profitability
Operational inefficiencies impacting performance
Inconsistent staff performance and service quality
We implemented a complete operational turnaround strategy, including:
Operational audit and workflow optimization
SOP implementation for efficiency and consistency
Staff training focused on service, speed, and culture
Reputation management and customer experience improvements
Local marketing, delivery optimization, and revenue growth strategies
Revenue doubled ($40K → $80K/month) within 6–7 months
Google rating improved from 3.9★ to 4.4★
EBITDA increased from 8% to 21% (163% improvement)
Improved staff performance, retention, and consistency
Built a scalable and efficient operational foundation
Private strategy sessions for elite restaurateurs.